Free Web Resources - Web Resources Depot » Help Desk http://www.webresourcesdepot.com Free Web Resources Fri, 12 Mar 2010 08:21:07 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Customer Support With A Free Help Desk Software http://www.webresourcesdepot.com/customer-support-with-a-free-help-desk-software/ http://www.webresourcesdepot.com/customer-support-with-a-free-help-desk-software/#comments Tue, 12 Feb 2008 05:01:57 +0000 Umut M. http://www.webresourcesdepot.com/customer-support-with-a-free-help-desk-software/ Trellis Desk is a powerful, feature-rich & free help desk software which helps increasing the quality of support given to the customers.

Customers can easily create an account, submit tickets via the web interface or e-mail and the support team can manage the support tickets in a very organized interface.

Free Help Desk Software

This free help desk software can cover all your support system with the features like:

  • Ticket departments
  • Canned ticket responses
  • Ticket escalation and assignment
  • Built-in knowledgebase
  • E-mail piping
  • Email notifications
  • Multi-moderation features
  • Ticket attachment system
  • Skin management system

Special Downloads:
Ajaxed Add-To-Basket Scenarios With jQuery And PHP
Free Admin Template For Web Applications
jQuery Dynamic Drag’n Drop
ScheduledTweets

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