Comments on: Open Source Support Ticket Software: RT http://www.webresourcesdepot.com/open-source-support-ticket-software-rt/ Free Web Resources Sat, 21 Nov 2009 05:25:32 -0600 http://wordpress.org/?v=2.8.5 hourly 1 By: Request Tracker - Sistema de tickets open source - Aplicaciones Web | Zona Linux http://www.webresourcesdepot.com/open-source-support-ticket-software-rt/comment-page-1/#comment-38965 Request Tracker - Sistema de tickets open source - Aplicaciones Web | Zona Linux Thu, 26 Feb 2009 13:17:29 +0000 http://www.webresourcesdepot.com/?p=824#comment-38965 [...] Vía: www.webresourcesdepot.com [...] [...] Vía: http://www.webresourcesdepot.com [...]

]]> By: help desk software http://www.webresourcesdepot.com/open-source-support-ticket-software-rt/comment-page-1/#comment-38856 help desk software Wed, 25 Feb 2009 14:42:34 +0000 http://www.webresourcesdepot.com/?p=824#comment-38856 Inline with this blog and review, Web Help Desk has a Free Edition that we truly enjoy. Worth a review for your site visitors. Here is a cut-and-paste from their site: Help Has Arrived. The <a href="http://www.webhelpdesk.com/free-help-desk-software.html" rel="nofollow">free help desk software by Web Help Desk</a> is feature rich, intuitive, and creates instant productivity. The free edition contains: - No Trial Period or Expiration Date - Software Completely Free From Ads - Unrestricted Lite Edition Functionality - Free Software Upgrades for One Year Free help desk software features include: - Self Service and Ticket Submission Portal - E-Mail to Ticket Conversion - Knowledge Base - Internal and External - 2-Way E-Mail Communications - SLA E-Mail Alerts and Reminders - LDAP and AD Integration - Run Help Desk Performance Reports Inline with this blog and review, Web Help Desk has a Free Edition that we truly enjoy. Worth a review for your site visitors. Here is a cut-and-paste from their site:

Help Has Arrived. The free help desk software by Web Help Desk is feature rich, intuitive, and creates instant productivity.

The free edition contains:
- No Trial Period or Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year

Free help desk software features include:
- Self Service and Ticket Submission Portal
- E-Mail to Ticket Conversion
- Knowledge Base – Internal and External
- 2-Way E-Mail Communications
- SLA E-Mail Alerts and Reminders
- LDAP and AD Integration
- Run Help Desk Performance Reports

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