Free Live Chat And Support Ticketing: Help Center Live
30
Jan
Live support systems are one of the most useful web based support tools which can also be used as a marketing tool too. When combined with a support ticket system it absolutely becomes a support suite just like Help Center Live which is totally a free ticket & live support software.
Help Center Live features:
- unlimited departmants
- unlimited operators
- shows visitor & referrer statistics
- "hot pages" feature showing high traffic pages
- integrated support ticket system (hclTicket)
- smarty template system
- module system for future expansion
Requirements: PHP 4.3.2+, MySQL 1.3+
Website: http://www.helpcenterlive.com
Download: http://sourceforge.net/projects/helpcenterlive
Website: http://www.helpcenterlive.com
Download: http://sourceforge.net/projects/helpcenterlive
- Tags:
Live Support Ticket
- Filed under: Customer Support, Extras, Other License
- 6 Comments
6 Responses for "Free Live Chat And Support Ticketing: Help Center Live"
I think am gonna use this for my website if it could give me that extra things for free.
I need help..I have been trying for hours to get a live chat going with this livezilla site..and I am getting nowhere
anyone have luck with this app lately? looks like it hasn’t been updated in a couple years and i guess it’s not compatible with the new SQL and PHP updates? just doesn’t seem to work
I will try to use this one for our site.
This app didn’t work for me right after installation, the initiate chat with the operator wont work on firefox and IE but after visiting their forum you’ll find some fixes on some problems and luckily I found the fix on my problem.
If you’re seriously looking at implementing live chat, I would recommend ClickDesk – http://www.clickdesk.com/