Customer Support With A Free Help Desk Software
12
Feb
Trellis Desk is a powerful, feature-rich & free help desk software which helps increasing the quality of support given to the customers.
Customers can easily create an account, submit tickets via the web interface or e-mail and the support team can manage the support tickets in a very organized interface.
This free help desk software can cover all your support system with the features like:
- Ticket departments
- Canned ticket responses
- Ticket escalation and assignment
- Built-in knowledgebase
- E-mail piping
- Email notifications
- Multi-moderation features
- Ticket attachment system
- Skin management system
Requirements: PHP, MySQL
Website: http://www.accord5.com/trellis
Demo: http://demo.accord5.com/trellis
Download: http://www.accord5.com/trellis/download
Website: http://www.accord5.com/trellis
Demo: http://demo.accord5.com/trellis
Download: http://www.accord5.com/trellis/download
- Tags:
Help Desk Support Ticket
- Filed under: Customer Support, Extras, Other License
- 2 Comments
2 Responses for "Customer Support With A Free Help Desk Software"
Thank you for this info… we will use it on our website
hmmm…almost a year and there’s only one comment?
i guess this is by far the easiest ticketing management software i ever test, i tested osTicket, Judta & RT, but Trellis is the most easiest software to learn and administer. I will implement it into my site